442 tickets1-100

A new device has logged in to your Shopify account

Shopify · mailer@shopify.com · Gorgias #221260635

closed
Opened
14 May 2026, 14:49
Closed
14 May 2026, 18:28
Assignee
Unassigned
casa del marchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-14 14:49:51· email/email
    May 14, 2026 Login detected -------------- Check activity Check activity ( https://accounts.shopify.com/login_activity/review?token=D9PJhPbR7kq7WUfjDsm4tMPbi9qRbVaVRIzym7pOU1W3V6aSoeyy70YPhR99CVP9ujM ) It looks like you signed into your account from a new device. Device: Chrome 148 on Windows 10 Location: Philippines IP address: 119.95.30.167   If this wasn't you, let us know ( https://help.shopify.com/en/support ). Shopping Bag Shopping Bag 15‍1 O'Con‍nor Str‍eet, Gro‍und fl‍oor, Ot‍tawa ON, K2P 2L8
Replies are sent through Open Doors, so they stay on the customer record.