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Conversation with Customer #519215534

Unknown · Gorgias #220772864

closed
Opened
11 May 2026, 17:34
Closed
11 May 2026, 17:45
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_next_genai_processingai_snoozesender-anonymouschannel-chat

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  1. CUSTOMER2026-05-11 17:34:47· chat/gorgias_chat
    I've bought a set of bikini, based on your size chart and was supposed to be small. The bottom fits excellent but the top is very small. How can I exchange just the top and how do I know that this time it will fit properly?
  2. AI_AGENT2026-05-11 17:35:09· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. If the fit of your top isn’t quite right, no worries, you can exchange just the piece you’d like to change. There’s no need to return the full set. For exchanges, you’re welcome to return just the top, or the full set if you prefer. Once your return is received and processed, we’ll send out your replacement item, and there’s no additional shipping charge for the exchanged piece. You can start your exchange here: [https://triangl.com/a/returns](https://triangl.com/a/returns) To help make sure the next size fits better, please log in so we can check your order details and guide you on sizing 💛
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