CUSTOMER2026-05-20 05:48:50· chat/gorgias_chat
hello i’m trying to add vinca viss red in size small top and bottom and it says it’s in stock but won’t get in my cart
AI_AGENT2026-05-20 05:49:02· chat/api
Hi there! Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. If you’d like, you can leave your email address here, and a reply in chat usually takes about 1 minute. I wasn’t able to fully sort out why the Vinca Viss Red size small top and bottom won’t add to your cart even though it shows in stock, so I’m passing this over to our team so they can check it directly for you. They’ll join shortly.
AGENT2026-05-20 05:49:32· chat/helpdesk
Hi!
AGENT2026-05-20 05:49:38· chat/helpdesk
You're now connected to a live agent. I'm Jenina, and I’ll be assisting you from here on!
AGENT2026-05-20 05:49:48· chat/helpdesk
Sorry to know that you're having trouble adding a bikini to your cart.
AGENT2026-05-20 05:50:00· chat/helpdesk
I'd be happy to take a closer look for you. Hang on, please.
CUSTOMER2026-05-20 05:50:26· chat/gorgias_chat
thank you
AGENT2026-05-20 05:52:40· chat/helpdesk
I appreciate the wait. Thanks!
AGENT2026-05-20 05:52:53· chat/helpdesk
I’ve checked on my end, and everything appears to be working, so there doesn’t seem to be a website issue at the moment.
AGENT2026-05-20 05:53:15· chat/helpdesk
I recommend clearing your browser’s cache and cookies, then trying again. You may also try using a different browser.
AGENT2026-05-20 05:55:32· chat/helpdesk
Checking in to see if you're still there?
AGENT2026-05-20 05:57:18· chat/helpdesk
It appears that you’ve been inactive for a few minutes now. Please feel free to use our live chat service if you need anything further. Have a great day!♥ Xx