CUSTOMER2026-05-09 07:13:10· chat/gorgias_chat
My order has been cancelled but the money has been taken
AI_AGENT2026-05-09 07:13:20· chat/api
Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help.
Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat.
You can leave your email address so that the team can reach out to you directly if needed. The waiting time for a response in chat is about 1 minute.
CUSTOMER2026-05-09 07:13:42· chat/gorgias_chat
Of course
AGENT2026-05-09 07:15:35· chat/helpdesk
Hi! I’m Anna, and I’ll be helping you from here.
AGENT2026-05-09 07:15:46· chat/helpdesk
I'm sorry to hear about the cancelled order.
AGENT2026-05-09 07:15:55· chat/helpdesk
To assist you further, may I have the order number, full name, and email used upon purchase?
AGENT2026-05-09 07:20:20· chat/helpdesk
Sorry, are you still there?
AGENT2026-05-09 07:22:18· chat/helpdesk
It seems like we're no longer connected. I’ll end this chat now, but you're welcome to message us anytime if you need further assistance. Thank you, and have a lovely day! xx