11,964 tickets1-100

Conversation with Jessica Hull

Jessica Hull · jessicahull55@gmail.com · Gorgias #221304400

closed
Opened
14 May 2026, 20:34
Closed
14 May 2026, 21:39
Assignee
Unassigned
Order
2371689
customer careor_size changesiztrianglai_answeredai_handoverai_next_genai_processingai_snoozechannel-chat

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  1. CUSTOMER2026-05-14 20:34:10· chat/gorgias_chat
    medium bottoms size 28 waist do you offer discount codes for first orders?
  2. AI_AGENT2026-05-14 20:34:25· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. If your waist is 28 inches, we’d recommend size S in TRIANGL bottoms. Our bottoms have a firm fit, so if you prefer a little more coverage or extra comfort, you could also consider M. You can check the full size guide here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) TRIANGL doesn’t currently offer discount or promo codes, and we don’t run sales, so there isn’t a sale section on our website. Our prices stay consistent year-round. Even without promo codes, we offer flat-rate worldwide shipping, and you can order multiple bikinis under one shipping fee. We occasionally run limited free-shipping promotions, but these aren’t scheduled in advance. The best way to be the first to know about upcoming offers, early access, and new launches is to subscribe to our newsletter here: [https://triangl.com/pages/newsletter-signup](https://triangl.com/pages/newsletter-signup) I’d be happy to help with sizing or finding the perfect style for you!
  3. CUSTOMER2026-05-14 20:35:55· chat/gorgias_chat
    really no promo codes for first orders?
  4. AI_AGENT2026-05-14 20:36:03· chat/api
    We don’t currently offer first order discounts or sales, but our pricing stays consistent year round. Occasionally we run limited free shipping promotions, and subscribing to our newsletter is the best way to hear about those first: [https://triangl.com/pages/newsletter-signup](https://triangl.com/pages/newsletter-signup) Is there anything else I can help you with today?
  5. CUSTOMER2026-05-14 20:45:40· chat/gorgias_chat
    Mima Sala Crop Top I am a 36C size large will work?
  6. AI_AGENT2026-05-14 20:45:59· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. For the MIMA SALA crop top, size Large would not be the best match. Based on a 36C, we’d usually recommend S++ or M in TRIANGL tops. TRIANGL tops have a firm swimwear fit, so if you prefer a firmer fit, S++ may suit you, and if you’d like a little more ease, M may also work. If you can share your underbust and overbust measurements, we can double check the best fit for you.
  7. CUSTOMER2026-05-14 20:47:02· chat/gorgias_chat
    your sold out on Medium and I would say I am on the verge of a D cup. I dont want my boobs to hang out the bottom but would the band size be too big in a large?
  8. AI_AGENT2026-05-14 20:47:15· chat/api
    Hi there! Thanks for your message! Let me connect you with one of our team members who can help you with this. If you’re on the verge of a D cup and want to avoid any spill from the bottom, the team can double-check whether a Large would still give you the right band and coverage balance, especially since you’ve already found Medium is sold out. Please leave your email address as well, and they’ll be able to reach you. You can expect a reply in chat within 1 minute. Please hold on for a moment while I transfer the chat.
  9. AGENT2026-05-14 20:48:21· chat/helpdesk
    Hi! Kelly here, and I’ll be helping you today. :)
  10. AGENT2026-05-14 20:48:59· chat/helpdesk
    For better sizing recommendation, do you have a measuring tape handy?
  11. CUSTOMER2026-05-14 20:49:56· chat/gorgias_chat
    let me see if I can find one
  12. CUSTOMER2026-05-14 20:50:03· chat/gorgias_chat
    how do you want me to measure
  13. AGENT2026-05-14 20:50:08· chat/helpdesk
    Thanks
  14. AGENT2026-05-14 20:50:19· chat/helpdesk
    Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  15. CUSTOMER2026-05-14 20:50:58· chat/gorgias_chat
    ok one sec
  16. AGENT2026-05-14 20:51:08· chat/helpdesk
    Surely.
  17. CUSTOMER2026-05-14 20:52:46· chat/gorgias_chat
    39 and 33
  18. CUSTOMER2026-05-14 20:52:54· chat/gorgias_chat
    oh wait that was inches sorry
  19. CUSTOMER2026-05-14 20:53:39· chat/gorgias_chat
    100 and 85
  20. AGENT2026-05-14 20:53:40· chat/helpdesk
    Hang on.
  21. AGENT2026-05-14 20:54:43· chat/helpdesk
    Can you also wear a 38D?
  22. CUSTOMER2026-05-14 20:54:55· chat/gorgias_chat
    never tried
  23. AGENT2026-05-14 20:55:08· chat/helpdesk
    Have you purchased from us before?
  24. CUSTOMER2026-05-14 20:55:32· chat/gorgias_chat
    doubt it sounds big. No I havent. I am having a hard time spending $20 on shipping and not sure it will fit.
  25. CUSTOMER2026-05-14 20:55:52· chat/gorgias_chat
    I am usually a medium in top and bottoms in swimwear but your sold out in medium top
  26. AGENT2026-05-14 20:58:09· chat/helpdesk
    I understand. As for your measurements you are in between an M and L. Your bust size fits an L top while your underbust fits an M. You can get an L top but it might be a bit loose on band/underbust. As per checking, Mima Sala will replenish on the 15th or 25th of May. However, not all sizes may be restocked or there may be delays.
  27. CUSTOMER2026-05-14 20:59:15· chat/gorgias_chat
    oh ok if I wanted a little more coverage would a large possibly work
  28. AGENT2026-05-14 20:59:51· chat/helpdesk
    Yes, it can but a bit loose on band.
  29. CUSTOMER2026-05-14 21:00:16· chat/gorgias_chat
    ok and its shipping 20 both ways if it doesnt fit?
  30. AGENT2026-05-14 21:00:21· chat/helpdesk
    Here's the measurements for Large top 86-92 cm underbust
  31. AGENT2026-05-14 21:00:30· chat/helpdesk
    95-100 cm bust
  32. AGENT2026-05-14 21:01:01· chat/helpdesk
    Basically, you'll have to pay for shipping back the bikini to us and we pay for the shipping of the new/exchange back to you.
  33. CUSTOMER2026-05-14 21:01:30· chat/gorgias_chat
    oh I see I am on the lower end of the under and at the high end of the bust... hmmm so would the medium be too small for my bust?
  34. AGENT2026-05-14 21:02:03· chat/helpdesk
    Yes, an M top might not provide a great coverage.
  35. AGENT2026-05-14 21:02:33· chat/helpdesk
    You may also check on DARA and VINCA style and get a Large top.
  36. CUSTOMER2026-05-14 21:03:28· chat/gorgias_chat
    does it come in the blue with red
  37. AGENT2026-05-14 21:03:59· chat/helpdesk
    https://triangl.com/products/vinca-sala-blue-triangle-bikini-set?_pos=2&_sid=580969fb2&_ss=r
  38. AGENT2026-05-14 21:04:07· chat/helpdesk
    We have it in Vinca style.
  39. CUSTOMER2026-05-14 21:04:50· chat/gorgias_chat
    but you have to buy the string bottoms?
  40. AGENT2026-05-14 21:05:13· chat/helpdesk
    I'm afraid yes. Bikinis are sold in sets.
  41. CUSTOMER2026-05-14 21:06:11· chat/gorgias_chat
    bummer earlier you said to get small ++ in the top but I highly doubt that would fit me. Almost seems like large is a better chance to take.
  42. CUSTOMER2026-05-14 21:06:48· chat/gorgias_chat
    or the chat bot is what recommended that
  43. AGENT2026-05-14 21:08:20· chat/helpdesk
    Our sincere apologies for the misunderstanding. It is best to get the exact measurements for better sizing recommendation
  44. AGENT2026-05-14 21:09:53· chat/helpdesk
    By the way, did you use a cloth tape measure?
  45. AGENT2026-05-14 21:11:49· chat/helpdesk
    I thought I'd reach out and see if we are still connected?
  46. CUSTOMER2026-05-14 21:11:54· chat/gorgias_chat
    let me try it without a bra on and see if that makes any difference
  47. AGENT2026-05-14 21:12:09· chat/helpdesk
    It is important that you're not wearing any thick or padded clothing but it's not necessary to be naked.
  48. AGENT2026-05-14 21:13:35· chat/helpdesk
    It is best if you are wearing a normal bra without padding to make sure we get the right measurements.
  49. CUSTOMER2026-05-14 21:14:44· chat/gorgias_chat
    37 inch bust 31.5 under bust
  50. AGENT2026-05-14 21:15:31· chat/helpdesk
    With that measurements, you will fall an M top.
  51. CUSTOMER2026-05-14 21:16:15· chat/gorgias_chat
    or a S++? it says 30 - 32 38 - 40
  52. CUSTOMER2026-05-14 21:16:19· chat/gorgias_chat
    thats interesting!?
  53. AGENT2026-05-14 21:17:07· chat/helpdesk
    Did you get your measurements with no bra?
  54. CUSTOMER2026-05-14 21:17:19· chat/gorgias_chat
    yes
  55. AGENT2026-05-14 21:18:12· chat/helpdesk
    Can you redo your measurements in centimeter wearing a regular non-padded bra, please to make sure we get the right measurements.
  56. CUSTOMER2026-05-14 21:18:25· chat/gorgias_chat
    ok
  57. CUSTOMER2026-05-14 21:20:52· chat/gorgias_chat
    94 and 77
  58. AGENT2026-05-14 21:21:41· chat/helpdesk
    With that measurements, I suggest getting an S++ top in MIMA.
  59. CUSTOMER2026-05-14 21:21:48· chat/gorgias_chat
    does the S++ have more coverage than the medium
  60. AGENT2026-05-14 21:21:56· chat/helpdesk
    Yes.
  61. CUSTOMER2026-05-14 21:22:06· chat/gorgias_chat
    ok ill do that! I hope it works!!
  62. CUSTOMER2026-05-14 21:22:17· chat/gorgias_chat
    should I measure bottoms too to make sure I am medium
  63. AGENT2026-05-14 21:22:33· chat/helpdesk
    For bottoms, can you measure your waist and hips sizes in cm, please? Waist : your natural waistline, which is located above your belly button and below your rib cage. Lower waist : please measure the area 3 inches below the belly button that is on the hip bones. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  64. CUSTOMER2026-05-14 21:25:08· chat/gorgias_chat
    76,86,93
  65. AGENT2026-05-14 21:26:20· chat/helpdesk
    May I know if the hip measurements is the most protruding part of your bum?
  66. CUSTOMER2026-05-14 21:28:07· chat/gorgias_chat
    in between 95 and 96
  67. AGENT2026-05-14 21:28:07· chat/helpdesk
    Are you still connected?
  68. AGENT2026-05-14 21:28:25· chat/helpdesk
    What's your bottom size in general? Are you more of a size 0,2,4 or 6 US sizing?
  69. CUSTOMER2026-05-14 21:29:08· chat/gorgias_chat
    bottom size in general medium size 28 in jeans
  70. CUSTOMER2026-05-14 21:29:43· chat/gorgias_chat
    prob a 6 or 8
  71. CUSTOMER2026-05-14 21:30:45· chat/gorgias_chat
    I def dont want the bottoms digging into my hips and a little more coverage the better.
  72. CUSTOMER2026-05-14 21:30:53· chat/gorgias_chat
    am I in between sizes?
  73. AGENT2026-05-14 21:31:22· chat/helpdesk
    Thanks. Can I confirm, are you more of a MEDIUM in MOST of your bottoms? Like short, pants, jeans, leggings, skirt, underwear etc?
  74. CUSTOMER2026-05-14 21:32:03· chat/gorgias_chat
    yes everything I am 5'8 140 lbs size medium across the board what am I matching up to
  75. AGENT2026-05-14 21:32:22· chat/helpdesk
    Thank you. You can get an M bottoms.
  76. AGENT2026-05-14 21:32:26· chat/helpdesk
    Is there anything else that I can help you with?
  77. CUSTOMER2026-05-14 21:33:02· chat/gorgias_chat
    ok great .Would you say your swimwear is TTS or runs on the smaller or larger side usually>
  78. CUSTOMER2026-05-14 21:33:52· chat/gorgias_chat
    I am def more curvy and have an athletic build.
  79. AGENT2026-05-14 21:33:53· chat/helpdesk
    It runs fairly true to size.
  80. CUSTOMER2026-05-14 21:34:32· chat/gorgias_chat
    so SM ++ top and medium bottoms. Thanks. you dont ever have
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