CUSTOMER2026-05-16 19:25:12· chat/gorgias_chat
> How do I pick the right size?
Not sure about your size? You can check our Size Guide to find your perfect fit 💕
Still have questions? I’m here to help!
> Yes
I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
AGENT2026-05-16 19:25:39· chat/helpdesk
Hi! Kelly here, and I’ll be helping you today. :)
CUSTOMER2026-05-16 19:25:44· chat/gorgias_chat
Hi
AGENT2026-05-16 19:25:45· chat/helpdesk
Which style you are looking at, please?
CUSTOMER2026-05-16 19:26:09· chat/gorgias_chat
MAIA - TURQUOISE NEOPRENE SCOOP BIKINI SET
CUSTOMER2026-05-16 19:26:20· chat/gorgias_chat
I am unsure about the bottoms
AGENT2026-05-16 19:26:58· chat/helpdesk
Wonderful!
To further help you with sizing, do you have access to a cloth tape measure?
CUSTOMER2026-05-16 19:27:31· chat/gorgias_chat
I usually always order small and they fit but tight. If the bottoms have ties then a small works bc I can play with the fit but for this particular suit, I'm not sure if I should get a small or medium (cheekiest). I want it to be comfortable but not loose
CUSTOMER2026-05-16 19:27:40· chat/gorgias_chat
I do
AGENT2026-05-16 19:28:01· chat/helpdesk
Thanks much for the continuous support.
Great! Can you measure your bust and underbust sizes in cm, please?
Bust : wrap the measuring tape around the most protruding part of the bust.
Underbust : allow the tape to slide where the band of the bra normally sits.
CUSTOMER2026-05-16 19:28:16· chat/gorgias_chat
I just need help with the bottoms
AGENT2026-05-16 19:29:40· chat/helpdesk
I see.
For bottoms, can you measure your waist, lower waist and hips sizes in cm, please?
Waist : your natural waistline, which is located above your belly button and below your rib cage.
Lower waist : please measure the area 3 inches below the belly button that is on the hip bones.
Hips : please measure the most protruding part of the bum, including the widest part of hips.
CUSTOMER2026-05-16 19:32:59· chat/gorgias_chat
Natural Waist 78.5 cm 31 inch, high hip 89 cm 35 inch , hip line 94 cm 37 inch
AGENT2026-05-16 19:33:31· chat/helpdesk
May I know if the hip measurements is the most protruding part of your bum?
CUSTOMER2026-05-16 19:34:56· chat/gorgias_chat
96.5 cm 38 inch
AGENT2026-05-16 19:36:12· chat/helpdesk
What's your bottom size in general? Are you more of a size 0,2,4 or 6 US sizing?
CUSTOMER2026-05-16 19:37:15· chat/gorgias_chat
4-6. Closer to 6 than 4
AGENT2026-05-16 19:37:57· chat/helpdesk
Are you more of a SMALL in MOST of your bottoms? Like short, pants, jeans, leggings, skirt, underwear etc?
CUSTOMER2026-05-16 19:39:24· chat/gorgias_chat
Yes but it's very fitted. I want the bathing suit to sit on me and not squeeze and if I want to pull it high on my hips, I don't want it to be loose where it won't hold up. You see my dilemma lol
AGENT2026-05-16 19:40:49· chat/helpdesk
Can you also wear a size 8 US?
AGENT2026-05-16 19:42:17· chat/helpdesk
Checking up on how things are going.
CUSTOMER2026-05-16 19:42:40· chat/gorgias_chat
8 fits but loose
CUSTOMER2026-05-16 19:43:15· chat/gorgias_chat
Slightly loose not very loose
AGENT2026-05-16 19:44:30· chat/helpdesk
I understand, you can size up to L but it's a bit loose.
CUSTOMER2026-05-16 19:44:44· chat/gorgias_chat
Large is very loose
AGENT2026-05-16 19:46:13· chat/helpdesk
As for your measurements, you can get an M bottoms.
CUSTOMER2026-05-16 19:46:36· chat/gorgias_chat
Thank you so much
AGENT2026-05-16 19:47:02· chat/helpdesk
You're most welcome.
Anything else that I can hep you with?
AGENT2026-05-16 19:49:29· chat/helpdesk
It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx