30,691 tickets1-100

How do I pick the right size?

Unknown 路 Gorgias #220397514

closed
Opened
8 May 2026, 18:28
Closed
8 May 2026, 18:51
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-05-08 18:28:24chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. CUSTOMER2026-05-08 18:29:47chat/gorgias_chat
    I鈥檓 not really sure which size to choose, I鈥檓 already on the limit between S and M for the bottom
  3. AGENT2026-05-08 18:29:53chat/helpdesk
    Hi! Kelly here, and I鈥檒l be helping you today. :)
  4. AGENT2026-05-08 18:30:06chat/helpdesk
    Which style you are looking at, please?
  5. CUSTOMER2026-05-08 18:31:45chat/gorgias_chat
    Maia Alina pink with cheekiest bottom
  6. AGENT2026-05-08 18:32:48chat/helpdesk
    Wonderful! To further help you with sizing, do you have access to a cloth tape measure?
  7. CUSTOMER2026-05-08 18:32:56chat/gorgias_chat
    Yes
  8. AGENT2026-05-08 18:34:18chat/helpdesk
    Great! Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  9. CUSTOMER2026-05-08 18:37:43chat/gorgias_chat
    But my questions is with the bottom
  10. CUSTOMER2026-05-08 18:38:41chat/gorgias_chat
    Bust 101 and underbust 91
  11. AGENT2026-05-08 18:42:01chat/helpdesk
    Sorry my bad, I thought you also need help with top sizing. For bottoms, can you measure your waist and hips sizes in cm, please? Waist : your natural waistline, which is located above your belly button and below your rib cage. Lower waist : please measure the area 3 inches below the belly button that is on the hip bones. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  12. AGENT2026-05-08 18:43:12chat/helpdesk
    My apology for the late response as I'm chatting with multiple customers, so sorry.
  13. AGENT2026-05-08 18:45:37chat/helpdesk
    Checking up on how things are going.
  14. CUSTOMER2026-05-08 18:46:21chat/gorgias_chat
    Waist 74cm
  15. CUSTOMER2026-05-08 18:46:49chat/gorgias_chat
    Lower waist 84 cm and hips 102cm
  16. AGENT2026-05-08 18:47:33chat/helpdesk
    You can get an M bottoms.
  17. CUSTOMER2026-05-08 18:47:54chat/gorgias_chat
    Perfect, thank you so much!
  18. AGENT2026-05-08 18:48:21chat/helpdesk
    I am glad I was able to help. Anything else that I can hep you with?
  19. AGENT2026-05-08 18:51:24chat/helpdesk
    I鈥檝e noticed you鈥檙e away for quite some time, I鈥檓 closing our chat session now. However, my colleagues and I are here should you have any further questions.xx
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