30,691 tickets1-100

New customer message on May 13, 2026 at 1:14 am

mattia palazzola · mattiapalazzola@gmail.com · Gorgias #220946955

closed
Opened
12 May 2026, 17:14
Closed
13 May 2026, 04:14
Assignee
Joanna - Returns Team
returnsreturns_follow-uptrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-12 17:14:38· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: mattia Lastname: palazzola Email: mattiapalazzola@gmail.com Phone: +13135504663 Ordernumber: 1833068NA Body: I bought this bikini and have really only worn a few times but I just went to wear it the other day and I realized the metal triangl tag on the back was no longer there. I would love to exchange the suit as I really do love triangl suits and have been buying these suits for years. this has never happened with any of my other suits so I was just a little caught off guard and wanted to address it. If there's anything I can do or someone I could talk to to send the bikini back i would be happy to! ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-05-13 04:14:17· email/helpdeskINTERNAL
    replied in https://triangl.gorgias.com/app/ticket/220946952
Replies are sent through Open Doors, so they stay on the customer record.