You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Kendall
Lastname:
Johnston
Email:
kendallgjohnston@gmail.com
Phone:
+15742422108
Ordernumber:
2327661NA
Body:
Hi! I ordered my suit over a week ago and it says
fulfilled but I've never gotten a tracking number or any sort of
update and I'm starting to get concerned. Could someone help me
locate where this package is? Thanks!
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AGENT2026-05-15 16:25:10· email/helpdesk
Dear Kendall,
Thank you for reaching out to us. I’m Trish from Triangl’s Orders Team, and I will be assisting you.
I can confirm that your order #2327661NA has already been shipped; however, the tracking confirmation email was unfortunately not sent automatically. My sincere apologies for that oversight. Please find your tracking details below:
Order Number: #2327661NA
Tracking Number: 524696117355
Courier: FedEx
Tracking URL: https://www.fedex.com/fedextrack/?trknbr=524696117355
According to the latest tracking update, this parcel was delivered on Monday, 5/11/2026, at 10:06 am and was signed for by M.Arfoe. I've also attached the FedEx proof of delivery for your reference.
We kindly suggest checking with your housemates, neighbours, building management, or concierge in case they accepted the parcel on your behalf. It may also be worth looking around the vicinity of your home in case the courier left the package in a safe spot near your door.
If the parcel does not turn up, please contact your local FedEx office directly. You can find their contact information here: https://www.fedex.com/en-us/customer-support.html.
To file a claim for a lost or stolen parcel, you may use this link: https://www.fedex.com/en-us/customer-support/claims.html
You can also report a missing package directly through the tracking page: https://www.fedex.com/fedextrack/?trknbr=524696117355&trkqual=2461169000~524696117355~FX&manageDelivery=disputeDelivery
If you have any further questions or concerns about your order, please don’t hesitate to reach out, and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Kindest,
Trish
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