30,691 tickets1-100

Order #2332505NA

Camryn Donavant ¡ cdonavant27@gmail.com ¡ Gorgias #222312846

closed
Opened
21 May 2026, 14:58
Closed
28 May 2026, 08:50
Assignee
Lynn - Returns Team
Order
2332505
promo10returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-05-21 14:58:37¡ email/helpdesk
    Hi Camryn, Thank you for reaching out. We’re sorry to hear the item didn’t fit as expected. With swimwear, we know that sometimes a different style or size can make all the difference. Before proceeding with a refund, we’d be happy to offer you the option to exchange your item for any other style from the TRIANGL collection of the same value. As a thank-you for choosing an exchange, we can also provide a $10 USD refund back to your original payment method. If you’d like to proceed with an exchange, simply send us: • The style name • Top size • Bottom size • Preferred bottom coverage (if applicable) and we’ll guide you through the next steps. Of course, if you would still prefer a refund instead, that’s absolutely fine too — just let us know and we’ll assist further. Please note that original shipping costs are non-refundable. Kindest, Lynn
  2. AGENT2026-05-21 14:58:49¡ email/helpdeskINTERNAL
    #2332505NA 667A1E2921392 / PROMO10 Offer EX to RF
  3. AGENT2026-05-26 08:44:22¡ email/helpdesk
    Hi Camryn, We hope you’re doing well. We are just following up on our previous email regarding your request and wanted to check in to see how you would like to proceed. If you would prefer an exchange at the same price as your original order, please let us know, and we will guide you through the process. We will also provide a $10 USD refund to your original payment method as a thank-you for choosing an exchange. If we don’t hear back within the next 24–48 hours, we will go ahead and approve your refund request to avoid any further delays with your return. Kindest, Joan M.
  4. AGENT2026-05-28 08:50:47¡ email/helpdesk
    Hi Camryn, Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - DORE Pink Scoop Bikini Set: M/ L / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 667A1E2921392 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  5. AGENT2026-05-28 08:50:51¡ email/helpdeskINTERNAL
    #2332505NA 667A1E2921392
  6. AGENT2026-06-13 12:39:46¡ email/helpdeskINTERNAL
    FOR PROCESSING #2332505NA 667A1E2921392 #2332505NA 667A1E2921392 CAMRYN DONAVANT MAIDORTOPM 1 USPS9400150899561428016334 337541 6/11/2026 #2332505NA 667A1E2921392 CAMRYN DONAVANT MAIDORBBOTL 1 USPS9400150899561428016334 337542 6/11/2026
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