Re: 2325523NA

Dear Kassidy, Hope this email finds you well. We've received your return request for order #2325523NA. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Reena

2325523NA / 08A44C2911681 OFFERED EX

Hi Kassidy, Thank you for your update — and we’re really sorry to hear that nothing has felt like the right match at this stage. We truly appreciate your kind words about Triangl, and we completely understand your decision. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MALA - JAVE Set: SP / S Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 08A44C2911681 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan

RF #2325523NA / 08A44C2911681

5/15/2026 #2325523NA 08A44C2911681 KASSIDY FITZGERALD NMALJAVTOPSP 1 USPS9500114366916131737751 332567 5/18/2026 5/15/2026 #2325523NA 08A44C2911681 KASSIDY FITZGERALD NMALJAVABOTS 1 USPS9500114366916131737751 332568 5/18/2026