Re: A shipment from order #2332813NA has been delivered

Dear K, Thank you for reaching out to us. We have received your Exchange Request for Order #2332813NA, and we are sorry to hear the bikini top wasn't right for you. To proceed with your request, please confirm the top size of the VINCA - LOKO that you wish to exchange for, and we will check the availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. If you have other concerns, please let us know and we're here to help. We hope to hear from you soon. Kindest, Elaine xx

CLARIF EX ITEM / Order# 2332813NA

Hi Kelsey, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - LOKO Sparkle Triangle Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - LOKO Sparkle Triangle Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2332813NAEX ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

#2332813NA 2332813NAEX / VINLOKTOPM 36

pop provided https://triangl.gorgias.com/app/ticket/224871851