494 tickets1-100

Re: Cancel order

lora Eade · tceade6@gmail.com · Gorgias #223742294

closed
Opened
30 May 2026, 14:57
Closed
31 May 2026, 21:31
Assignee
Bernadette - Orders
ordor_cancellationorderstrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-30 14:57:14· email/email
    Hello! I would like to cancel Order #2348502NA Thank you!
  2. AGENT2026-05-30 16:27:00· email/helpdesk
    Hi Tyler, Thank you for reaching out to us! I'm Trish, and I will be assisting you. We're sad that you wish to cancel your recent purchase. May we know the reason why? We would like to be able to help you in any way so you can enjoy your TRIANGL goodies. We can try to change styles and sizes if you wish! :) Please note that your recent order #2348502NA will be placed on hold until we receive a reply from you. Let us know how we can help you. We await your reply! Kindest, Trish x
  3. CUSTOMER2026-05-31 17:42:03· email/email
    Hi! I actually ordered another bikini besides this one, and I'm just waiting for it to arrive so I can make sure I have the right size and that I like the fit. I've had some trouble with TRIANGL sizing in the past, so I wanted to try one first before purchasing a second. That way, if the sizing isn't quite right, I only have to deal with returning one bikini instead of two. 😊 Thank you!
  4. AGENT2026-05-31 18:23:27· email/helpdesk
    Dear Tyler, Thank you for getting back to us. That makes perfect sense, and we completely understand wanting to confirm the fit before committing to a second bikini, especially if you've experienced sizing issues in the past. We’ve processed the cancellation of your order #2348502NA as requested, and a full refund has been issued to your original payment method. Your refund transaction ID is 23611664. Please allow 5–7 business days for the funds to appear in your account, depending on your card provider. We hope your other bikini arrives soon and that the fit is just right! If you have any further questions, feel free to reach out anytime. We’ll be glad to assist. For follow-ups, please include all of your questions in one email so we can handle everything efficiently. Kindest, Trish
  5. CUSTOMER2026-05-31 20:15:17· email/email
    That's great, thank you very much.
  6. AGENT2026-05-31 21:31:43· email/helpdesk
    Dear Tyler, On behalf of Trish and the whole team, you are more than welcome! If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Bernadette
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