Re: Exchange Inquiry for Order #2331162NA

Dear Kristine, Thank you for reaching out to us. We are sorry to hear the bikini bottoms wasn't right for you and we'd love to help you with the exchange. However, please note that we do not allow mix and matching of styles. If you are exchanging for a different style, the full set (top, bottom, & bag/pouch) must be returned. We can process exchanges for individual pieces (top or bottom only) if you are requesting a different size within the same style, but exchanges for individual pieces into a different style is not an option. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. We hope to hear from you soon. Kindest, Elaine xx

Order# 2331162NA , DOD May 14, 2026

Hi Kristine, Thank you for confirming! Upon checking your original order, both sets are already in the triangle top size Medium and standard cheeky bottoms size Small. Could you please let us know which item/s you would like to exchange and what size or style you would prefer instead? We’ll be happy to assist further once confirmed. Thank you! Kindest, Ja

Hi Kristine, Thank you for getting in touch and clarifying your request. We are eager to assist but unfortunately, the ADAO STANDARD S CHEEKY BOTTOMS you have selected is out of stock while the BLUE BOSS STANDARD S CHEEKY BOTTOMS is running low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order for 2 full sets you need or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-21 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2331162NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Ja

2331162NA / AOOS OOS STAADABBOTS 0 STABLU2BBOTS 2

Hi Kristine, Thank you for getting back to us and sharing your new Order #2348134NA. Your return for Order #2331162NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - ADAO Top M / Bottom S / Cheeky VINCA - BLUE BLOSS Top M / Bottom S / Cheeky (Send the 2 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2331162NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF 2331162NA /2331162NARF

*RF AND REP

FOR PROCESSING #2331162NA 2331162NARF #2331162NA N/A KRISTINE SCHMITZ VINBLU2TOPM 1 FEDEX381837071644 337563 6/11/2026 #2331162NA N/A KRISTINE SCHMITZ SIDBLU2ABOTS 1 FEDEX381837071644 337564 6/11/2026 #2331162NA N/A KRISTINE SCHMITZ VINADATOPM 1 FEDEX381837071644 337565 6/11/2026 #2331162NA N/A KRISTINE SCHMITZ VINADAABOTS 1 FEDEX381837071644 337566 6/11/2026