31,243 tickets1-100

Re: New customer message on May 5, 2026 at 12:05 am

nina crittenden Ā· nina.crittenden3@gmail.com Ā· Gorgias #219675046

closed
Opened
4 May 2026, 16:05
Closed
5 May 2026, 04:06
Assignee
Jetz - Returns Team
returnsreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-04 16:05:12Ā· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: Nina Lastname: Crittenden Email: nina.crittenden3@gmail.com Phone: 9104093085 Ordernumber: 2297077NA Body: Hi! I wore this bathing suit for the first time the other day and the "A" in triangl on the back of the bottoms fell off! ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-05-04 23:16:38Ā· email/helpdesk
    Dear Nina, Thank you for reaching out to us, and I’m so sorry to hear about your experience with your bikini. We understand how disappointing this must be, especially since you’ve only worn it for the first time. At TRIANGL, we take pride in the quality of our products and always aim to deliver the best for our customers. We truly appreciate you bringing this to our attention—it helps us continue to improve and ensure a better experience for everyone. As a gesture of goodwill, I’d like to offer you a free shipping code for your next order with us. Please use the code FS2297077NAJC at checkout to receive complimentary shipping. It is valid for one use within the next three months. If you have any other questions or need further assistance, please don’t hesitate to let me know. We’re always here to help! Thank you again for your feedback, and please let us know if we can help you with anything else. Kindest, Joan xx
  3. AGENT2026-05-04 23:16:54Ā· email/helpdeskINTERNAL
    2297077NA DOD March 25, 2026
  4. CUSTOMER2026-05-05 00:11:06Ā· email/email
    Thank you!
  5. AGENT2026-05-05 04:06:24Ā· email/helpdesk
    Hi Nina, You're welcome and thank you as well! :) Feel free to e-mail us back if you have any concerns, we're happy to help! Kindest, Jetz
Replies are sent through Open Doors, so they stay on the customer record.