Re: ORDER #2330597NA

Dear Isabella, We have received your Exchange Request #4A8BE82924777. We are eager to assist but unfortunately, the style (VINCA - LOTUS Top L) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. While VINCA - LOTUS Bottom L / Cheeky is available. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-21 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2330597NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

pending approval 2330597NA 4A8BE82924777 clarify ex items / aoos: NVINLOTTOPL 29 NVINLOTBOTL 38

Dear Isabella, Thank you for your response, and we're glad to assist. We'd love to help you with the exchange, and to ensure that you get the new items before they sell out, kindly send us a copy of the postage receipt within 24 hours and we will process the exchange as soon as we can. We're confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - BANC - top M , bottom M / Cheeky (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - ADAO - top L , bottom L / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 4A8BE82924777 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx

EX EX 2330597NA / 4A8BE82924777 SA approved POP in 24 HRS VINADATOPL 30 , TIEADABBOTL 24

2330597NA / 4A8BE82924777 NEW ORDER #2365227NA EX PROCESSED 6/16/2026 6/10/2026 #2330597NA N/A ISABELLA KUMINKA VINBAN2TOPM 1 UPS9505512978916159132819 338122 6/15/2026 6/10/2026 #2330597NA N/A ISABELLA KUMINKA VINBAN2ABOTM 1 UPS9505512978916159132819 338123 6/15/2026