5,141 tickets1-100

Re: Order 2326238NA

Christina Parathiras · christina.parathiras@gmail.com · Gorgias #219730553

closed
Opened
5 May 2026, 03:04
Closed
21 May 2026, 10:14
Assignee
Pearl - Returns Team
or_shape changeordersreturnsreturns_approvedreturns_fp on-holdreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-05 03:04:33· email/email
    Hi I made a recent order for two swimsuits and was wondering if I would be able to change the coverage of the swimsuit from cheekiest to cheeky 2326238NA
  2. AGENT2026-05-05 03:32:34· email/helpdesk
    Dear Christina, Thank you for your recent order. Unfortunately, your order #2326238NA has been processed and shipped, which means we can no longer cancel or make changes. Please find your tracking details below: Order Number: #2326238NA Tracking Number: 524696100051 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=524696100051&trkqual=2461165000~524696100051~FX If you would like to return or exchange your order please let us know by sending an email to returns@triangl.com and you will be provided with a return address and authorisation number. Please note, the return or exchange request must be received within 14 days of order receipt. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Bernadette
  3. CUSTOMER2026-05-07 05:28:14· email/email
    Hi I am trying to create a return as I placed a new order. I am not able to do it though the return portal so could you provide me with the details that I need to proceed with the return. I will beibky returning the blue azure bikini set
  4. AGENT2026-05-07 05:58:06· email/helpdesk
    Dear Christina, Thanks for reaching out back to us and for letting us know. We are sorry to hear your order didn't meet your expectations. Not to worry, my colleagues from the Returns Team will assist you from here. I’ll transfer you over to them right away. Kindly expect a reply soon! Kindest, Katrina x
  5. AGENT2026-05-07 06:08:05· email/helpdesk
    Hi Christina, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: SOFI - AZURE SPARKLE Halter Bikini Set - Top / S : Bottom / S / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2326238NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna
  6. AGENT2026-05-07 06:08:08· email/helpdeskINTERNAL
    RF #2326238NA 2326238NARF
  7. CUSTOMER2026-05-07 21:26:42· email/email
    Thank you! I will ship it out this weekend
  8. AGENT2026-05-08 12:24:13· email/helpdesk
    Dear Christina, Thank you for the update! Once you’ve shipped the item, please feel free to send us a snapshot of your return postage receipt or tracking details. This will help us easily locate and track your return once it’s on its way. If you need anything else in the meantime, don’t hesitate to reach out. We’re happy to help! Kind regards, Christina
  9. CUSTOMER2026-05-09 16:42:37· email/email
    Hi the tracking number is 1ZY2K1110305229299
  10. AGENT2026-05-10 07:03:26· email/helpdesk
    Dear Christina, Thank you for sending your return and providing the proof of postage—we truly appreciate it! Once your return reaches our warehouse, we’ll process your request promptly. Feel free to check in with us for updates. If you need any further assistance in the meantime, don’t hesitate to reach out—we’re happy to help! Kindest, Crystel
  11. AGENT2026-05-10 07:03:44· email/helpdeskINTERNAL
    2326238NA / 2326238NARF TN 1ZY2K1110305229299 SD 5/09/2026
  12. CUSTOMER2026-05-21 05:16:49· email/email
    Hi I wanted to check on the status of my return, I haven't seen a refund come through yet
  13. AGENT2026-05-21 10:14:51· email/helpdesk
    Dear Christina, We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Pearl
  14. AGENT2026-05-21 10:15:08· email/helpdeskINTERNAL
    2326238NA / 2326238NARF 5/18/2026 #2326238NA 232638NARF CHRISTINA PARATHIRAS SOFAZU2TOPS 1 UPS1ZY2K1110305229299 332978 5/20/2026 5/18/2026 #2326238NA 232638NARF CHRISTINA PARATHIRAS TIEAZU2CBOTS 1 UPS1ZY2K1110305229299 332979 5/20/2026
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