Re: Order# 2326277NA

Dear Daniela, Thank you for getting in touch, and we're glad to assist. We have received your Exchange Request # 1D60A02912177 and we regret to hear the bottom sizing did not fit. We'd love to help you with the exchange, but unfortunately, the ESTE - PIGI bottom Small / Cheeky is out of stock. We understand how frustrating this must be, and we apologize for the inconvenience caused. We would like to offer 2 options; place a new order today for a different style or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived:EXCHANGE-TRIANGL-18 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2326277NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Thanks again. Look forward to your confirmation. Kindest, Elaine xx

CLARIF , 2326277NA / 1D60A02912177 SIDPIGABOTS 0 / OOS

Dear Daniela, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: ESTE - PIGI Neoprene Scoop Crop Top - S / Bottom - S Cheekiest (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: ESTE - CANARY CRUSH Neoprene Halter Top - S / Bottom - S Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 1D60A02912177 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Gelou

Dear Daniela, Just to add to my previous email. We still have a few stocks left for the items you need, so we highly suggest to please return the item and reply with a snapshot of your postage receipt within 24 hours directly to this email thread so we can process your exchange right away and secure the remaining stocks. Have a lovely day! Kindest, Gelou xx

EX 2326277NA / 1D60A02912177 | APPROVED: POP 24 HRS. ESTCANTOPS 31 / TIECANBBOTS 11

Dear Daniela, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Joanna

EX #2326277NA/ 1D60A02912177 PROCESSED: May 19, 2026 New Order: 2339067NA TN 871953221990

Dear Daniela, You’re very welcome! We’re happy to help. We’ll be forwarding your concern to our Orders Team so they can provide you with an update regarding your exchange as soon as possible. Thank you again for your patience, and someone from the team will be in touch shortly! Kindest, Nikka

Hi Team! For your assistance pls, thank you! Exchange Order Update - 2339067NA

Dear Daniela, We're pleased to inform you that your order #2339067NA has been shipped. Please find your tracking details below: Order Number: #2339067NA Tracking Number: 525701730760 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=525701730760 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Valerie

2326277NA/ 1D60A02912177 5/20/2026 #232677NA 1D60A02912177 DANIELA MACHUCA ESTPIGTOPS 1 FEDEX871953221990 333356 5/21/2026 5/20/2026 #232677NA 1D60A02912177 DANIELA MACHUCA SIDPIGBOTS 1 FEDEX871953221990 333357 5/21/2026