Re: Triangl order

Dear Paige, Thanks for reaching out, we'd love to check the status of your request. We have spoken with our Fulfilment Team and sadly, we do not have your parcel recorded as received. Can you please provide an image of your return postage receipt, showing the tracking number and courier used? Once we have received these details and confirm your postage date was within the 14 day return period, then we can check back with our Fulfilment Team and confirm the refund. Looking forward to your reply! Kindest, Joan

#2284255NA / 2284255NARF RT https://triangl.gorgias.com/app/ticket/217657678

Dear Paige, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the proof of postage for your return and wanted to kindly remind you that we’re awaiting your response to proceed further. We've double checked our records, and sadly, we do not have your parcel recorded yet as received. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll process your request once we receive the items back in our warehouse. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Elaine xx

Dear Paige, Thank you for sending your tracking number. We found your return, and we're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Pearl

2284255NA / 2284255NARF 5/11/2026 N/A N/A MIA SUAREZ MALBAN2ABOTM 1 UPS1Z0569FR0353823018 UPS STORE #2915, WINSTON SALEEM NC 27106 331376 5/12/2026 5/11/2026 N/A N/A MIA SUAREZ MALBAN2TOPSP 1 UPS1Z0569FR0353823018 331377 5/12/2026