Request #A636432910900

Dear Eva, We have received your Refund Request for Order Number #2321633NA. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know if you are returning the SOFI - COOKIE in full set, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Dy

PENDING APPROVAL 2321633NA / A636432910900 CLARIF RET + OFFERED EX

Dear Eva, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding order #2321633NA and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Reena