AGENT2026-05-05 10:58:50· email/helpdesk
Hi Addison,
Thank you for your recent order.
We've been informed by FedEx that they attempted to complete the delivery to no avail. Below is their recommended action:
"Door tag will provide the time and address of the FedEx location where you may pick up your shipment, and also indicate if another delivery attempt will be made."
You can contact FedEx at 1800 10 463 3339 or https://www.fedex.com/en-us/customer-support.html to let them know your availability. You can also text them at 29372. You may use your tracking number 521726717521 as a reference.
Please do the above as soon as you can. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.