31,919 tickets1-100

Your request # C658492915705: Pending Approval

Sydney Scherf · sydneyjbennett7@gmail.com · Gorgias #221313750

closed
Opened
14 May 2026, 22:54
Closed
15 May 2026, 06:43
Assignee
Jetz - Returns Team
Order
2321313
returnsreturns_approvedreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-14 22:54:19· email/email
    Hello, Please let me know as soon as this return is approved. I need to send the return back by tomorrow. Thanks!
  2. AGENT2026-05-15 06:43:28· email/helpdesk
    Hi Sydney, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - MACA Yellow Velvet Triangle Bikini Set: Top / M and Bottom / S / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: C658492915705 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna
  3. AGENT2026-05-15 06:43:56· email/helpdeskINTERNAL
    REFUND #2321313NA C658492915705 (urgent; EX offer excluded.)
  4. AGENT2026-05-21 09:17:40· email/helpdeskINTERNAL
    5/18/2026 #2321313NA C658492915705 SYDNEY SCHERF VINMACTOPM 1 FEDEX871867639595 332939 5/20/2026 5/18/2026 #2321313NA C658492915705 SYDNEY SCHERF VINMACABOTS 1 FEDEX871867639595 332940 5/20/2026
Replies are sent through Open Doors, so they stay on the customer record.