Exchange

Hi Kate, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - PRON XS NORMAL BOTTOM (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: MAIA - PRON S NORMAL BOTTOM (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: CD8AF22881111 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2296788NA / CD8AF22881111 MAIPROABOTS 64

Dear Katie, Hope this email finds you well. We are reaching out regarding your Exchange request for order #2296788NA. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Reena

2296788NA / CD8AF22881111 -cx to confirm ret items 4/6/2026 #2296788NA CD8AF22881111 KATE COURT MAIPROTOPXS 1 USPS9500111917986091837140 321819 4/8/2026 4/6/2026 #2296788NA CD8AF22881111 KATE COURT MAIPROABOTXS 1 USPS9500111917986091837140 321820 4/8/2026

Dear Katie, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your exchange item/s under Order #2296788NA. and wanted to kindly remind you that we’re awaiting your response to proceed further. For your reference: Reena - Returns Team 04/09/2026 Dear Katie, Hope this email finds you well. We are reaching out regarding your Exchange request for order #2296788NA. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Reena **end of email** Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Denise xx

RT https://triangl.gorgias.com/app/ticket/219415429