31,243 tickets1-100

Order: #2282804NA

Cassie Watson · cassiebwatson@icloud.com · Gorgias #214450404

closed
Opened
31 Mar 2026, 05:02
Closed
2 Apr 2026, 07:57
Assignee
Joan C. - Returns Team
returnsreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-03-31 05:02:00· email/helpdesk
    Dear Cassie, Thank you for getting in touch, we have received your Exchange Request #DEDE852881233. I wanted to let you know that this style you prefer is currently priced higher than the items you are planning to return. To ensure you get exactly what you’re looking for, we recommend placing a new order. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-13 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2282804NA. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Joan
  2. AGENT2026-03-31 05:02:06· email/helpdeskINTERNAL
    Pending Approval: #2282804NA / DEDE852881233 | w/ price UG
  3. AGENT2026-04-02 07:57:34· email/helpdeskINTERNAL
    https://triangl.gorgias.com/app/ticket/214698408
Replies are sent through Open Doors, so they stay on the customer record.