CUSTOMER2026-03-28 04:53:11· email/email
I want to return my swimsuit. I want to buy a different swimsuit, should i do an exchange or return?
AGENT2026-03-30 08:28:24· email/helpdesk
Dear Michael
Thank you for getting in touch. We have received your Exchange Request for Order #2292033NA.
We are sorry to hear the bikini wasn't right for you. Please be advised that we do not mix and match styles for suits are sold in pairs. If you wish to exchange for a different style, it has to be the complete set - top and bottom.
To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability.
We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request.
Kindest,
Reena
AGENT2026-03-30 08:28:27· email/helpdeskINTERNAL
2292033NA / 7612C32881792
CUSTOMER2026-03-30 23:36:24· email/email
Hello,
i would like the below style.
Maia - Dore Pink Scoop Bikini Set Size Small / Cheekiest bottoms.
Thank you!
AGENT2026-04-01 08:45:25· email/helpdesk
Dear Michael,
Thank you for your response.
We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse.
We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website.
PLACE A NEW ORDER
1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-13
2. Order the new bikini/sizes that you require (in full set) directly on our website
3. Email us the new order number and we will send you the complete return instructions
4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code
5. Please note that the refund will go back to the original payment method used to place order #2292033NA.
SELECT A DIFFERENT STYLE (of the same price as your original order)
Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send.
We will provide you with the return address and complete instructions once you have confirmed the above.
Please Note:
- We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items.
- We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned.
- Your approved request will be processed once we receive your items back in our warehouse
- If a refund is due, this will be processed at the time your items are received back in the warehouse.
Looking forward to your confirmation.
Kindest,
Ja
AGENT2026-04-01 08:45:46· email/helpdeskINTERNAL
2292033NA / 7612C32881792
AOOS
CUSTOMER2026-04-02 13:05:50· email/email
I confirm the return policy
AGENT2026-04-04 11:39:07· email/helpdeskINTERNAL
RF & REP , 2292033NA / 7612C32881792
new ORDER# 2306752NA (w/ SF code)
AGENT2026-04-14 08:52:32· email/helpdeskINTERNAL
4/10/2026 #2292033NA N/A MICHAEL YOST VINADACBOTS 1 UPS1Z1R04790327294940 323733 4/13/2026
4/10/2026 #2292033NA N/A MICHAEL YOST VINADATOPS 1 UPS1Z1R04790327294940 323734 4/13/2026