11,901 tickets1-100

Re: Hey so I ordered the Cora bikini and the top is a little big, can I exchange just the top? And is th ...

Kennedy Tilton · kennedytilton1212@gmail.com · Gorgias #214424472

closed
Opened
30 Mar 2026, 21:09
Closed
30 Mar 2026, 21:11
Assignee
Ai Agent Bot
trianglai_answeredai_closechannel-chat

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  1. CUSTOMER2026-03-30 21:09:53· chat/gorgias_chat
    Hey so I ordered the Cora bikini and the top is a little big, can I exchange just the top? And is there any fees that come along with that?
  2. AI_AGENT2026-03-30 21:10:12· chat/api
    Hi Kennedy! Thanks for reaching out to TRIANGL Support. We’re happy to help. You can absolutely exchange just the top piece of your Cora bikini if it doesn’t fit quite right. There are no additional shipping charges for the replacement item when exchanging a single piece. However, you will be responsible for the return shipping cost to send the top back, which typically costs around $10–$20 USD from the United States depending on your courier and service choice. We recommend using a tracked postal service and keeping your tracking number until the return is processed. You can start your exchange here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Happy to help with sizing if needed 💛
  3. CUSTOMER2026-03-30 21:11:08· chat/gorgias_chat
    How long do you think the entire process would take?
  4. AI_AGENT2026-03-30 21:11:26· chat/api
    For your exchange of the Cora bikini top, from sending your return to receiving the replacement, you can expect the whole process to take about 2 to 3 weeks. This includes around 10 business days for processing once the return reaches our warehouse, followed by 3–5 business days for delivery of the new item depending on your location. Occasionally, customs delays may also affect delivery times.
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