You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Anne Reece
Lastname:
Warren
Email:
annereecewarren11@gmail.com
Phone:
Ordernumber:
order #2320140NA
Body:
Hi! I ordered the azure sparkle set in Maia and I got a
large top and medium bottoms full coverage. I accidentally
ordered 2 I meant to order 1 set. Can you refund me for the extra
set I ordered.
Thank you for your understanding!
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AGENT2026-04-23 09:30:22· email/helpdeskINTERNAL
newly placed Order 2320140NA, wants to cancel 1 set
AGENT2026-04-23 09:52:10· email/helpdesk
Dear Anne,
Thank you for reaching out to us.
We removed the duplicate MAIA - AZURE SPARKLE Crop Bikini Set from your order and kept the following bathers as requested:
BOBBI - CHERRY ZEBRA SPLASH Short
1 x in M
MAIA - CHERRY ZEBRA SPLASH Crop Bikini Set
1 x Top / L / Normal
1 x Bottom / M / Normal
MAIA - AZURE SPARKLE Crop Bikini Set
1 x Top / L / Normal
1 x Bottom / M / Normal
Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Rest assured, your order has been updated, as promised, just as you requested.
A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped.
If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Anna x
AGENT2026-04-23 09:57:11· email/helpdesk
Dear Anne,
I hope you’re doing well!
I just wanted to follow up regarding your recent order update. As mentioned, the duplicate MAIA - AZURE SPARKLE Crop Bikini Set has been removed from your order. That said, the request has been passed to our shipper, and once approved, we’ll issue an item cost refund.
You should see the funds back in your account within 3–7 business days, depending on your card provider.
You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company.
If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist.
For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently.
Kindest,
Anna
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