31,919 tickets1-100

New customer message on April 9, 2026 at 5:25 am

Hope Mothershead · hdmothershead@gmail.com · Gorgias #215768299

closed
Opened
8 Apr 2026, 21:25
Closed
10 Apr 2026, 11:06
Assignee
Gelou - Returns Team
returnstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-08 21:25:47· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: Hope Lastname: Mothershead Email: hdmothershead@gmail.com Phone: 18043131218 Ordernumber: Body: I would like to order a bottom only to replace one that does not fit. Please advise if this is possible. ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-04-10 11:06:02· email/helpdesk
    Dear Hope, Thank for reaching out to us. At the moment, we only sell our bikinis as a complete set (top and bottom together), so we’re unable to offer the bottom separately. We understand how important the right fit is, though! If you need help choosing a better size for your next order, we’d be happy to assist 💕 Kindest, Gelou
Replies are sent through Open Doors, so they stay on the customer record.