Hello,
I placed an order on April 1st and paid for express shipping. The package still hasn't arrived and I needed it by today. Any update on that?
Thanks,
Bri
AGENT2026-04-08 15:02:21· email/helpdesk
Hi Bri,
Thank you for your recent purchase!
Unfortunately, we have received many orders for the ESTE - SALA Blue Scoop Crop Bikini S in Top, and have since run out of stock. We're in the process of securing more but the ETA for this style is still to be determined.
We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know.
We await your reply!
Kindest,
Jesselle X
CUSTOMER2026-04-08 16:20:03· email/email
Okay? But what about the rest of the order??
I'd like to be refunded for my shipping cost.
AGENT2026-04-08 19:03:52· email/helpdesk
Hi Bri,
Thank you for getting back to us..
We understand your concern regarding the rest of your order. The remaining available items are ready on our end, and we’d be happy to have them shipped out to you.
Please let us know if you’d like us to proceed with sending the rest of your order, and we’ll arrange this for you as soon as possible.
Kindest,
Jesselle
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