Payton Martin · paytonmartin71610@gmail.com · Gorgias #215984755
closed
Opened
10 Apr 2026, 04:31
Closed
10 Apr 2026, 23:19
Assignee
Katrina - Orders
or_cancellationorderstrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-10 04:31:46· email/email
Hi,
I recently placed an order under the name of Payton Martin with the email
paytonmartin71610@gmail.com. I realized I wanted to change the cheekie ness
of the bikini and get a new one. The order number is 2312231NA. If you
could possibly cancel that would be amazing.
AGENT2026-04-10 08:35:39· email/helpdesk
Hi Payton,
Thank you for reaching out to us! I'm Jesselle, and I will be assisting you.
We're sad that you wish to cancel your recent purchase. May we know the reason why? We would like to be able to help you in any way so you can enjoy your TRIANGL goodies. We can try to change styles and sizes if you wish! :)
Please note that your recent order(s) #2312231NA will be placed on hold until we receive a reply from you.
Let us know how we can help you. We await your reply!
Kindest,
Jesselle x
CUSTOMER2026-04-10 17:35:58· email/email
Hi,
I canceled it cause I realized I wanted the cheeky instead of the
cheekiest. I already ordered the cheeky so whenever you are able to if you
could cancel the order that would be great. Thank you so much for your help.
AGENT2026-04-10 23:19:35· email/helpdesk
Dear Payton,
Thank you for getting back to us.
We understand you wish to cancel your Order #2312231NA.
The request has been passed to our shipper, and once approved we’ll proceed with the cancellation and issue a full refund.
You should see the funds back in your account within 3–7 business days, depending on your card provider.
You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company.
If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist.
For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently.
Kindest,
Katrina x
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