Re: EXCHANGE

Dear Sariah, Thank you for contacting us. I’m sorry to hear that your order didn't fit—I know how frustrating that can be. I’d be more than happy to help you! To clarify, exchanges can be processed for the item that doesn’t fit. In your case, since the top in XS is too small, you may exchange only the top for a Small, while keeping the bottoms that fit you perfectly. To proceed with your request, may we kindly ask you to confirm the following details: 1. Order Number (if not available, full name, email or shipping address used to complete the order) 2. Style Name you are returning Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns) We will provide you with the return instructions once your request is confirmed. Kindest, Joan

Dear Sariah, Thank you for the update. We really appreciate your letting us know about the change in your exchange preference. I completely understand wanting to adjust both pieces to get the perfect fit and style. Please note that the cheekiest bottom in XS is currently low in stock. To help secure any remaining availability for your preferred item, we kindly ask that you share a snapshot of your proof of postage within 24 hours of receiving this email. While this isn’t part of our standard process, we’re happy to offer this alternative to support your request. Once we receive your proof of postage, we’ll prioritize your exchange and do our best to process it promptly, subject to stock availability at that time. We are confirming your exchange request and have updated the exchange for the following items: Returning: VINCA - PINK CANDY VELVET Triangle Bikini Set - Top / XS :: Bottom / XS / Cheeky (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - PINK CANDY VELVET Triangle Bikini Set - Top / S :: Bottom / XS / Cheekiest (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: BC17CF2893159 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Crystel

#2306357NA / BC17CF2893159 (Updated)

VINPIN3TOPS - 120 / SIDPIN3CBOTXS - 27

Dear Sariah, Thank you for getting in touch. We understand this may feel a bit confusing, so just to clarify — your preferred top size is currently available, while the bottom size is already running low in stock. To give you the best chance of securing both items, we kindly ask that you send us a snapshot of your proof of postage within 24 hours of receiving this email. Although this isn’t part of our usual process, we’re happy to make this alternative option to support you and help secure your preferred set while stock is still available. If you have any questions or need further assistance, please don’t hesitate to let us know — we’re always happy to help. Kindest, Crystel

Dear Sariah, Thank you for letting us know. Can you please provide an image of your return postage receipt, showing the tracking number and courier used? We hope to hear from you soon. Kindest, Crystel

Dear Sariah, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Gelou

2306357NA / BC17CF2893159 EX PROCESSED: 04/23/2026 | NEW ORDER #2320496NA SD: 4/22/26 | TN: 1Z4F48520310867858 > In Transit

4/30/2026 # N/A N/A SARIAH ALVAREZ N/A 1 UPS1Z4F48520310867858 PINK VLVT TOP XS 329013 5/4/2026 4/30/2026 # N/A N/A SARIAH ALVAREZ N/A 1 UPS1Z4F48520310867858 PINK VLVT BOT XS 329014 5/4/2026