You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
general-enquiry
Firstname:
Angela
Lastname:
Evans
Email:
angelajoevans@yahoo.com
Phone:
+14257543227
Ordernumber:
Body:
Hello. Do you offer new customer coupon codes or free
shipping? Thanks!
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AGENT2026-04-23 18:40:20· email/helpdesk
Hi Angela,
Thank you for reaching out.
We don't have any promotions or discounts running at the moment. If you're not yet on our mailing list, we'd love to add you so you can be notified of new releases and upcoming promos?
Kindest,
Janis
CUSTOMER2026-04-23 18:55:25· email/email
I signed up for your email list. Was hoping for a new customer coupon code. $20 is wildly high for shipping. Thank you for your response.
AGENT2026-04-23 19:00:54· email/helpdesk
Hi there, Angela!
Thank you so much for getting back to us — we really appreciate it.
Since you’ve already signed up to our mailing list, you’ll be the first to hear about our latest releases, exclusive updates, and any special offers via email.
I’m sorry for any disappointment, we don’t currently offer a new customer discount code. We also have a single shipping option, which is Express Shipping at a flat rate of $20 USD per order.
Once your order is placed, it typically takes 1–2 business days to process, followed by 3–5 business days for delivery. Please note there may occasionally be customs or courier delays that can impact the delivery timeframe.
If you have any other questions or need a hand with anything, you’re always welcome to reach out via email or jump on live chat — we’re here to help.
Thanks again, and I hope you have a lovely day!
Kindest,
Janis xx
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