Re: New customer message on April 16, 2026 at 12:34 am

Dear Michelle, Thank you for getting in touch, we have received your Exchange Request for Order: #2307473NA We are eager to assist but unfortunately, the style you have selected – MIMA - BISC Brown Crop Bikini: Bottom XXS / Cheekiest is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-15 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2307473NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Lynn

Pending EX 2307473NA / MIMBIS2CBOTXXS 13

Dear Thank you for sending this through. We can certainly look into arranging this exchange for you. However, please note that the VINCA - PRON Red Gingham Triangle Bikini Top in size XS is currently low in stock and may no longer be available by the time your return reaches our warehouse. To avoid missing out, you’re welcome to place a new order for the item while it’s still available and follow the previous instruction, or alternatively, select a different style and provide the top 3 styles. Just let us know how you’d like to proceed. We’re happy to help! Kindest, Gelou

Pending Approval: 2307473NA / 8924B32896084 | AOOS VINPROTOPXS 53 / VINPROCBOTXS 8

Hi Michelle, That sounds like a great plan—you’re absolutely welcome to place the new order for the red gingham set whenever you’re ready. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - BISC Brown Crop Bikini Set - XS / XS Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8924B32896084 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kim xx

RF: #2307473NA / 8924B32896084

Hi Michelle, Thank you for reaching out! The dispatch note is a document included with your order that outlines the items shipped, along with your order details. It’s typically found inside your package. For your convenience, I’ve attached a copy of your dispatch note to this email. If you need any further assistance, feel free to let us know. Kindest, Lynn xx