Re: ORDER #2315596NA

Dear Karin, We have received your exchange request for Order #2315596NA. We’re sorry to hear that the bikini wasn’t right for you. Please note that we do not mix and match our bikinis, as the style you ordered is sold as a set. We understand that you would like the MAIA - ALINA Top (S+). Could you please provide your preferred size and shape for the MAIA - ALINA Bottom? If you would like to exchange your MAIA - ALINA for a different style, the full MAIA - ALINA set must be returned. If so, please confirm the style name, along with the top and bottom sizes and bottom shape (if applicable) you wish to exchange for, at the same price as your original order, and we will check availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Denise xx

PENDING APPROVAL 2315596NA 9C2B672904535 / CLARIFY EX ITEM mix and match ex req

Dear Karin, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding exchange request and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Dy

PENDING APPROVAL 2315596NA 9C2B672904535

Dear Karin, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA Pink Crochet Scoop Bikini Set: Top / S / Bottom / S / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 9C2B672904535 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Asia, the Middle East, South America, and Africa) Hong Kong TRIANGL RETURNS c/o James Cargo Fulfilment Logistics Centre 2/F Block B, Yee Lim Industrial Centre 2–28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kiara

RF 2315596NA 9C2B672904535

6/18/2026 #2315596NA 9C2B672904535 Karin Brosh NMAIALIBBOTS 1 LX081819708IL polybad had been broken 162746 6/19/2026 6/18/2026 #2315596NA 9C2B672904535 Karin Brosh NMAIALITOPS 1 LX081819708IL polybad had been broken 162747 6/19/2026 2315596NA / 9C2B672904535