Re: Order #2298926NA

Dear Cara, Thank you for getting in touch, we have received your Exchange Request #11E5592883970. We are eager to assist but unfortunately, the MICA - BLUE BLOSS CHECK Crop Bikini Set - Top / L, MIMA - PINK CANDY VELVET Crop Bikini Set - Top / L and DARA - PETALI Pink Triangle Bikini Set - Top / L are low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the styles you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-13 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2298926NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Kiara xx

PENDING APPROVAL / #2298926NA / 11E5592883970 / AOOS NCORDEL2ABOTXS 45 / MICBLU2TOPL 10 / MIMPIN3TOPL 12 / DARPETTOPL 24

Hi Cara, Thank you for getting back to us and sharing your new Order # 2306919NA. We appreciate that you've placed a new order. Your return for Order # 2298926NA has been accepted. Please note that we do not provide return labels. The shipping cost incurred for returning items to Triangl isn’t covered or reimbursed as outlined in our returns policy. That said, we recommend using regular post to return the items, as this typically offers the most cost-effective option. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: CORA - DELLO - top S , bottom S / Cheeky MICA - BLUE BLOSS CHECK - top M , bottom S / Cheeky MIMA - PINK CANDY - top M , bottom S / Cheeky DARA - PETALI - top M , bottom S / Cheeky (Send the full sets and bags/pouches in their original plastic packaging.) Return Authorization (RA) Number: 11E5592883970 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful weekend! Warm regards, Elaine xx

RF & REP , 2298926NA / 11E5592883970 new ORDER# 2306919NA (w/ SF code)

Hi Cara, We are reaching out regarding your Refund request for order #2298926NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Lynn

#2298926NA 11E5592883970 - Missing 1 set in WH #2298926NA 11E5592883970 CARA EMMEL MIMPIN3TOPM 1 FEDEX870538676577 325885 4/20/2026 #2298926NA 11E5592883970 CARA EMMEL DET10BPIN3ABOTS 1 FEDEX870538676577 325886 4/20/2026 #2298926NA 11E5592883970 CARA EMMEL DARPETTOPM 1 FEDEX870538676577 325887 4/20/2026 #2298926NA 11E5592883970 CARA EMMEL SIDPETABOTS 1 FEDEX870538676577 325888 4/20/2026 #2298926NA 11E5592883970 CARA EMMEL NCORDEL2TOPS 1 FEDEX870538676577 325889 4/20/2026 #2298926NA 11E5592883970 CARA EMMEL NCORDEL2ABOTS 1 FEDEX870538676577 325890 4/20/2026

Dear Cara, Thank you for that clarification. Your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Joanna

FP 3 sets 2298926NA / 11E5592883970 cx kept MICA - BLUE BLOSS CHECK Crop Bikini Set