Re: Order #2315429NA

Dear Marija, Thank you for getting in touch, we have received your Exchange Request #90D5F72900536. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-16 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2315429NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Lynn

#2315429NA 90D5F72900536 / AOOS MIMPAN2TOPSP 5

Hi Frana, Thank you for your message! That sounds like a great plan—please go ahead and place your new order in the correct size, and once it’s completed, feel free to send us your new order number so we can assist you with the return instructions. We’re also happy to provide you with an updated free shipping code. You can use the following at checkout: EXCHANGE-TRIANGL-17. If there’s anything else we can help with, please don’t hesitate to reach out. All the best! Kindest, Denise xx

Dear Frana, Thank you for getting back to us and sharing your new Order #2324639NA. Your return for Order #2315429NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - PANDA WHITE Top S / Bottom S / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 90D5F72900536 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Men-2b Karel Doormanstraat 14 3262 PD Oud-Beijerland The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF AND REP 2315429NA 90D5F72900536

Hi Frana, Thank you so much for sending this through! We will process your request once the tracking status has been updated. Feel free to check back with us anytime for further updates or as soon as the tracking number shows delivered. In the meantime, please do not hesitate to reach out to us should you have any other concerns. Kindest, Nikka

2315429NA / 90D5F72900536 SD: 5/6/2026 / TN: 1857388982

Hi Marija, I hope this email finds you well. We have tracked your returns and it now shows "delivered". Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us. Kindest, Joanna

FP #2315429NA 90D5F72900536 ADD 5/8/2026 https://triangl.gorgias.com/app/ticket/220321444

#2315429NA #90D5F72900536 Frana Cirjak MIMPAN2TOPS 1 1857388982 1059 5/11/2026 #2315429NA #90D5F72900536 Frana Cirjak DET10BPAN2CBOTS 1 1857388982 1060 5/11/2026