Re: Order #2311764NA

Dear Stella, Thank you for getting in touch, we have received your Exchange Request #RA7382082894390. We are eager to assist but unfortunately, the MAIA - ALINA Top / L you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-15 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2311764NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Pearl

Pending Approval / #2311764NA / *********4390 / AOOS NMAIALITOPL 19 / NMAIALIABOTL 37

Pending Approval / #2311764NA /RA7382082894390 / AOOS NMAIALITOPL 19 / NMAIALIABOTL 37

Hi Stella, Thank you for getting back to us. We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - ALINA M/M NORMAL (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - LOKO M/M CHEEKY (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: RA7382082894390 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2311764NA / RA7382082894390 VINLOKTOPM 92 / VINLOKABOTM 38 DG 16 USD

Hi Stella, Thank you for reaching out to us. Please be advised that we do not provide return labels as we do not offer free returns and we are unable to refund initial shipping charges for goods returned. We suggest using regular post as opposed to commercial couriers like Fedex or DHL as they can be costly. To save on shipping, you may go to your local post and have it shipped as a regular post (just keep the receipt for future reference). We hope this clarifies but should you have other concerns, do not hesitate to let us know. Kindest, Ja

Hi Stella, You're welcome. Once you’ve shipped your return, please send us a copy of your proof of postage. This will allow us to monitor your return and proceed with processing your exchange as quickly as possible. If you need any assistance along the way, feel free to reach out—we’re here to help! Kindest, Lynn xx

Hi Stella, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. The price difference refund for the downgrade will be processed once your return has been delivered. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Lynn

#2311764NA *********4390 PROCESSED 4/22/26 NEW ORDER: 2319743NA SD 4/20/26 TN: 1Z3E125V0378977411 - PENDING DOWNGRADE $16.00

Hi Stella, You’re very welcome, happy to help! If there’s anything else you need, feel free to reach out anytime. Have a lovely day! Kindest, Lynn xx

PENDING DOWNGRADE: 2311764NA / *********4390 TN 1Z3E125V0378977411 STATUS: 04/22/2026 9:54 A.M. On the Way

RA7382082894390

Hi Stella, Thank you for your message, and I’m really sorry to hear that the swimsuit didn’t fit as expected. I completely understand how frustrating and disappointing that must feel, especially when you were looking forward to it. We appreciate you sharing your feedback about the sizing as well—it’s something we take seriously and will pass along to our team for review. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - LOKO Sparkle Triangle Bikini Set - TOP M / Bottom / M / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2311764NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Geelah

REFUND #2319743NA 2311764NARF from processed EX

#2311764NA *********4390 4/27/2026 #2311764NA N/A STELLA CARRANO NMAIALITOPM 1 UPS1Z3E125V0378977411 327824 4/28/2026 4/27/2026 #2311764NA N/A STELLA CARRANO NMAIALIABOTM 1 UPS1Z3E125V0378977411 327825 4/28/2026