31,243 tickets1-100

Re: Order Number- 2302211NA

Beth McCabe ¡ bethjallen@gmail.com ¡ Gorgias #215422722

closed
Opened
6 Apr 2026, 23:53
Closed
10 Apr 2026, 11:03
Assignee
Gelou - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-06 23:53:38¡ email/email
    HI, I need to return my daughter's bikini. Can you send me a return label?
  2. AGENT2026-04-07 14:01:15¡ email/helpdesk
    Hi Beth, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Please be advised that we do not provide return labels. The shipping cost incurred for returning item/s to Triangl is not covered or reimbursed by us. We recommend using a Registered Postal Service and keeping record of the tracking details. Triangl cannot be held liable for any loss of garments being returned. We'll cover the shipping fee of sending the new item/s to you. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Pearl
  3. AGENT2026-04-07 14:01:52¡ email/helpdeskINTERNAL
    Pending Approval / 2302211NA / Clarify request
  4. CUSTOMER2026-04-08 18:22:34¡ email/email
    Hi, We would like to return for a refund please.
  5. AGENT2026-04-10 11:03:10¡ email/helpdesk
    Hi Beth, Thank you for getting back to us — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - ADAO M/M CHEEKY (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2302211NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena
  6. AGENT2026-04-10 11:03:13¡ email/helpdeskINTERNAL
    2302211NA / 2302211NARF
  7. AGENT2026-04-15 13:03:19¡ email/helpdeskINTERNAL
    2302211NA / 2302211NARF 4/13/2026 #2302211NA 2302211NARF BETH MCCABE VINADATOPM 1 USPS9500112445336100387527 324562 4/15/2026 4/13/2026 #2302211NA 2302211NARF BETH MCCABE VINADAABOTM 1 USPS9500112445336100387527 324563 4/15/2026
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