CUSTOMER2026-04-20 19:11:47Ā· email/email
Hi!
My name is Rylee Scholler I just received my bikini that I ordered and
realized I ordered the wrong size. Is there any way I could send the bikini
back in exchange for the correct size ?
AGENT2026-04-21 10:29:56Ā· email/helpdesk
Hi Rylee,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: MIMA - PINK CANDY VELVET Crop Bikini: Bottom / XS / Cheeky
(Send back your Bottoms only, please include your bag/pouch in original plastic packaging.)
Exchanging For: MIMA - PINK CANDY VELVET Crop Bikini: Bottom / S / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: FF987E2897977
āø»
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
āø»
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
āø»
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
āø»
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
āø»
Important Notes
ā¢ Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
ā¢ Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
āø»
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Kim xx
AGENT2026-04-21 10:30:23Ā· email/helpdeskINTERNAL
#2309953NA / FF987E2897977
DET10BPIN3ABOTS 67
CUSTOMER2026-04-23 12:25:00Ā· email/email
Hi!
I thought that the response time to help me solve my problem was very fast
and helpful. The only problem I had was when I went to the post office to
ship out the package to the return address, their system changed the town
to a different town but kept everything the same. I don't know if there is
anything that can be done about this but it makes me nervous that my
package is not being delivered to the right place.
AGENT2026-04-24 03:45:37Ā· email/helpdesk
Hi Rylee,
Not to worry, happy to check this for you
If you can please send us a snapshot of your postage receipt showing the tracking number and courier so we can help monitor your returns.
Kindest,
Dy xx
AGENT2026-04-24 03:45:44Ā· email/helpdeskINTERNAL
2309953NA / FF987E2897977
CUSTOMER2026-04-28 12:03:31Ā· email/email
Hi!
I sent the package to this address and it says delivered. Is there anyway
you could see if you received it?
The tracking number is
4209457823079500111929186111009723
AGENT2026-04-28 12:37:08Ā· email/helpdesk
Dear Rylee,
Thanks for sending this through!
We're pleased to inform you that your exchange for MIMA - PINK CANDY S CHEEKY BOTTOM has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach outāweāre happy to help!
Kindest,
Reena
AGENT2026-04-28 12:37:12Ā· email/helpdeskINTERNAL
2309953NA / FF987E2897977
EX PROCESSED 4/28/26
NEW ORDER #2323445NA
SD 4/21/26 / ADD 4/25/26 / TN 4209457823079500111929186111009723
AGENT2026-04-29 02:07:40Ā· email/helpdeskINTERNAL
4/27/2026 #2309953NA FF987E2897977 RYLEE SCHOLLER DET10BPIN3ABOTXS 1 USPS9500111929186111009723 327609 4/28/2026