31,243 tickets1-100

Re: Return

Felicia Colaizzi Ā· felicianj@gmail.com Ā· Gorgias #215378437

closed
Opened
6 Apr 2026, 15:43
Closed
11 Apr 2026, 04:06
Assignee
Reena - Returns Team
returnsreturns_approvedreturns_clarificationreturns_follow-uptrianglchannel-email

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  1. CUSTOMER2026-04-06 15:43:44Ā· email/email
    I'd like to exchange a swimsuit I got my daughter for a different style.
  2. AGENT2026-04-07 10:27:53Ā· email/helpdesk
    Dear Felicia, Thank you for reaching out to us. We’re sorry to hear that one of the bikinis didn’t meet your expectations. May we ask what was the reason it wasn't right for your daughter - fit, style, color? Before we continue with your request, can you please share the below details: - Style Name / Sizes you are returning - Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for (of the same price as your original order) We will provide you with the return instructions once we have confirmed your request. We hope to hear from you soon. Kindest, Elaine xx
  3. AGENT2026-04-07 10:28:20Ā· email/helpdeskINTERNAL
    Order# 2302344NA / DOD April 1, 2026
  4. CUSTOMER2026-04-07 10:55:48Ā· email/email
    Return information. I'd like to exchange for
  5. AGENT2026-04-08 03:35:47Ā· email/helpdesk
    Dear Felicia, Thank you for getting back to us. We are eager to assist but unfortunately, the MICA - MELON Top / XS you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. Additionally, the XS Normal bottom is out of stock. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-14 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2302344NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Pearl
  6. AGENT2026-04-08 03:36:18Ā· email/helpdeskINTERNAL
    Pending Approval / 2302344NA / AOOS / OOS MICMEL2TOPXS 10 / STAMEL2ABOTXS 0
  7. CUSTOMER2026-04-08 22:35:56Ā· email/email
    I ordered a new set. Attached is information to start return of set that didn't work.
  8. AGENT2026-04-11 04:06:16Ā· email/helpdesk
    Hi Felicia, Thank you for getting back to us and sharing your new Order #2311353NA. Your return for Order #2302344NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: MICA - JOLY Terry Towelling Crop Bikini Set - Top / XS :: Bottom / XS / Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2302344NARF āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Geelah
  9. AGENT2026-04-11 04:06:19Ā· email/helpdeskINTERNAL
    RF & REPURCHASE #2302344NA 2302344NARF
  10. AGENT2026-04-27 15:30:51Ā· email/helpdeskINTERNAL
    WH 4/24/2026 #2311353NA 2302344NARF DANIEL COLAIZZI N/A 1 UPS1Z838R7V0305356600 NMIC JOL TOP XS 327436 4/27/2026 4/24/2026 #2311353NA 2302344NARF DANIEL COLAIZZI N/A 1 UPS1Z838R7V0305356600 NMIC JOL BOT XS 327437 4/27/2026
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