30,691 tickets1-100

Re: Returns for Order #2295614NA

Susan Jeanguenat 路 sjeanguenat@gmail.com 路 Gorgias #214781478

closed
Opened
1 Apr 2026, 19:50
Closed
15 Apr 2026, 03:09
Assignee
Geelah - Returns Team
returnsreturns_approvedreturns_fp on-holdtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-01 19:50:35路 email/email
    Hello, My daughter would like to return 4 items in this order. I tried to do this on-line but it would only let me select one of the items. Could she return the Pink Candy Velvet top & bottom as well as the MALA-MACA Yellow top & bottom? If needed, I can provide the SKU number for each. She tried to do this, but wasn't able to get a return label. The order number is #2295614NA & reference number is 229523. Her email address is bjeanguenat28@spxstudent.org Thank you! Susan Jeanguenat
  2. AGENT2026-04-03 11:50:16路 email/helpdeskINTERNAL
    RF 2295614NA / 2295614NARF
  3. AGENT2026-04-03 11:52:10路 email/helpdeskINTERNAL
    *RF 2295614NA / C0F0F82878850
  4. AGENT2026-04-06 07:49:45路 email/helpdesk
    Hi Susan, Thank you for sending your return and providing the proof of postage, we truly appreciate it! Once your return reaches our warehouse or the tracking confirms delivery, we鈥檒l process your request promptly. Feel free to check in with us for updates or let us know once the tracking shows it has been successfully delivered. If you need any further assistance in the meantime, don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Kindest, Ja xx
  5. AGENT2026-04-06 07:50:13路 email/helpdeskINTERNAL
    2295614NA / C0F0F82878850 ON HOLD / SD: 4/04/26 TN: 1ZXJ31920318450982
  6. AGENT2026-04-14 05:49:48路 email/helpdeskINTERNAL
    4/10/2026 #2295614NA C0F0F82878850 BRIDGET JEANGUENAT VINPIN3TOPXS 1 UPS1ZXJ31920318450982 323824 4/13/2026 4/10/2026 #2295614NA C0F0F82878850 BRIDGET JEANGUENAT SIDPIN3ABOTS 1 UPS1ZXJ31920318450982 323825 4/13/2026 4/10/2026 #2295614NA C0F0F82878850 BRIDGET JEANGUENAT MALMACTOPSPP 1 UPS1ZXJ31920318450982 323826 4/13/2026 4/10/2026 #2295614NA C0F0F82878850 BRIDGET JEANGUENAT MALMACABOTS 1 UPS1ZXJ31920318450982 323827 4/13/2026
  7. CUSTOMER2026-04-14 12:40:54路 email/email
    Hello, Looks like the return was received?
  8. AGENT2026-04-15 03:09:06路 email/helpdesk
    Hi Susan, We're pleased to inform you that we鈥檝e received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you鈥檒l receive a notification email once the process is complete. If you need any further assistance, please don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Wishing you a wonderful day! Kindest, Geelah
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