30,691 tickets1-100

Re: Triangl Order #2303235NA

Zinnia Kemble-Curry Ā· zinniakemblecurry@gmail.com Ā· Gorgias #215535424

closed
Opened
7 Apr 2026, 14:33
Closed
21 Apr 2026, 14:30
Assignee
Denise - Returns Team
returnsreturns_approvedreturns_clarificationreturns_snooze_48hrstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-04-07 14:33:53Ā· email/helpdesk
    Dear Zinnia, Thank you for getting in touch, we have received your Refund and Exchange Request #DF25B52887397. We are eager to assist but unfortunately, the MICA - HUBE - Bottom / XXS / Cheeky you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-14 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2303235NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Crystel
  2. AGENT2026-04-07 14:34:13Ā· email/helpdeskINTERNAL
    PENDING APPROVAL RF/EX #2303235NA / DF25B52887397
  3. AGENT2026-04-14 15:30:23Ā· email/helpdesk
    Dear Zinnia, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your request and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel
  4. CUSTOMER2026-04-20 20:20:01Ā· email/email
    Hi there. I'm sorry, I only just saw this. Do you think that I could start the return without the MICA bottoms now?
  5. AGENT2026-04-21 14:29:10Ā· email/helpdesk
    Hi Zinnia, Thank you for your message and for letting us know. We have noted that you will be keeping your MICA - HUBE Bottoms Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: VINCA - VOTTO Top M / Bottom XS / Cheeky MALA - BANC Top S++ / Bottom / XS / Cheeky VINCA - DORE Top L / Bottom XS / Cheeky VINCA - LOKO Top L / Bottom XS / Cheeky (Send the 4 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: DF25B52887397 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx
  6. AGENT2026-04-21 14:29:46Ā· email/helpdeskINTERNAL
    RF 2303235NA DF25B52887397
  7. AGENT2026-04-29 13:43:28Ā· email/helpdeskINTERNAL
    4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY VINDORTOPL 1 FEDEX871011168181 328143 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY VINDORABOTXS 1 FEDEX871011168181 328144 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY MALBAN2TOPSPP 1 FEDEX871011168181 328145 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY MALBAN2ABOTXS 1 FEDEX871011168181 328146 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY VINVOTTOPM 1 FEDEX871011168181 328147 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY VINVOTABOTXS 1 FEDEX871011168181 328148 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY VINLOKABOTXS 1 FEDEX871011168181 328149 4/29/2026 4/27/2026 #2303235NA N/A ZINNIA KEMBLE CURRY VINLOKTOPL 1 FEDEX871011168181 328150 4/29/2026
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