CUSTOMER2026-04-09 20:23:03· chat/gorgias_chat
are most suits padded?
AI_AGENT2026-04-09 20:23:26· chat/api
Hi there, Matthew! Thanks for reaching out to TRIANGL Support. We’re happy to help.
Most TRIANGL bikinis are fully lined and designed not to be see-through when wet, including lighter colors. However, the bikini tops are not padded and do not have pockets for removable inserts. The support comes from the fabric and construction.
If you have questions about a specific style, feel free to ask!
CUSTOMER2026-04-09 20:23:52· chat/gorgias_chat
my name isnt matthew and i dont know how to change my name
AI_AGENT2026-04-09 20:24:07· chat/api
Thanks for letting us know about the name issue. Currently, we don't have specific instructions on how to change your name in your account. I’ll escalate this to a specialist who can assist you with the correct procedure. They'll be in touch shortly to help you with this.
AGENT2026-04-09 20:24:34· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
CUSTOMER2026-04-09 20:24:59· chat/gorgias_chat
great thanks- my name somehow says matthew and i just want to change it but ive tried and cant
AGENT2026-04-09 20:25:28· chat/helpdesk
I will escalate this concern to our Orders Team to further assist you. May I have your name and email address, please?
CUSTOMER2026-04-09 20:25:54· chat/gorgias_chat
caroline kennedy carebearken04@icloud.com
AGENT2026-04-09 20:26:47· chat/helpdesk
Thank you. Your concern has been forwarded to our Orders Team, and you should hear back within 24 hours. Please remember to check your spam folder, as our emails may sometimes appear there.
CUSTOMER2026-04-09 20:26:56· chat/gorgias_chat
thnaks!
AGENT2026-04-09 20:27:18· chat/helpdesk
You are welcome!:) Is there anything else I can help you with?
AGENT2026-04-09 20:29:08· chat/helpdesk
I'm sorry, are you still there?
AGENT2026-04-09 20:31:07· chat/helpdesk
It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
AGENT2026-04-09 20:31:14· chat/helpdeskINTERNAL
Hi Orders,
Concern - Update correct name concern
cx - great thanks- my name somehow says matthew and i just want to change it but ive tried and cant
caroline kennedy carebearken04@icloud.com
Thanks.
AGENT2026-04-09 23:29:28· chat/helpdesk
Dear Matthew,
Thank you for your recent purchase.
I understand you wish to update your account name from Matthew R Kennedy
to caroline kennedy.
A request has been raised in our system to review this change. Please allow up to 24 hours for them to get back to us with an update and we will send you another email to let you know what the outcome is.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Bernadette