30,691 tickets1-100

Re: are most suits padded?, my name isnt matthew and i dont know how to change my name, great thanks- my ...

Caroline Kennedy 路 carebearken04@icloud.com 路 Gorgias #215959172

closed
Opened
9 Apr 2026, 20:23
Closed
9 Apr 2026, 23:29
Assignee
Bernadette - Orders
ordor_edit orderorderstrianglai_answeredai_handoverchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-09 20:23:03路 chat/gorgias_chat
    are most suits padded?
  2. AI_AGENT2026-04-09 20:23:26路 chat/api
    Hi there, Matthew! Thanks for reaching out to TRIANGL Support. We鈥檙e happy to help. Most TRIANGL bikinis are fully lined and designed not to be see-through when wet, including lighter colors. However, the bikini tops are not padded and do not have pockets for removable inserts. The support comes from the fabric and construction. If you have questions about a specific style, feel free to ask!
  3. CUSTOMER2026-04-09 20:23:52路 chat/gorgias_chat
    my name isnt matthew and i dont know how to change my name
  4. AI_AGENT2026-04-09 20:24:07路 chat/api
    Thanks for letting us know about the name issue. Currently, we don't have specific instructions on how to change your name in your account. I鈥檒l escalate this to a specialist who can assist you with the correct procedure. They'll be in touch shortly to help you with this.
  5. AGENT2026-04-09 20:24:34路 chat/helpdesk
    Hi there! I鈥檓 Janis, and I鈥檒l be helping you from here.
  6. CUSTOMER2026-04-09 20:24:59路 chat/gorgias_chat
    great thanks- my name somehow says matthew and i just want to change it but ive tried and cant
  7. AGENT2026-04-09 20:25:28路 chat/helpdesk
    I will escalate this concern to our Orders Team to further assist you. May I have your name and email address, please?
  8. CUSTOMER2026-04-09 20:25:54路 chat/gorgias_chat
    caroline kennedy carebearken04@icloud.com
  9. AGENT2026-04-09 20:26:47路 chat/helpdesk
    Thank you. Your concern has been forwarded to our Orders Team, and you should hear back within 24 hours. Please remember to check your spam folder, as our emails may sometimes appear there.
  10. CUSTOMER2026-04-09 20:26:56路 chat/gorgias_chat
    thnaks!
  11. AGENT2026-04-09 20:27:18路 chat/helpdesk
    You are welcome!:) Is there anything else I can help you with?
  12. AGENT2026-04-09 20:29:08路 chat/helpdesk
    I'm sorry, are you still there?
  13. AGENT2026-04-09 20:31:07路 chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
  14. AGENT2026-04-09 20:31:14路 chat/helpdeskINTERNAL
    Hi Orders, Concern - Update correct name concern cx - great thanks- my name somehow says matthew and i just want to change it but ive tried and cant caroline kennedy carebearken04@icloud.com Thanks.
  15. AGENT2026-04-09 23:29:28路 chat/helpdesk
    Dear Matthew, Thank you for your recent purchase. I understand you wish to update your account name from Matthew R Kennedy to caroline kennedy. A request has been raised in our system to review this change. Please allow up to 24 hours for them to get back to us with an update and we will send you another email to let you know what the outcome is. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Bernadette
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