Sent from my iPhone
Hi, I just received a gift from my grandma for Easter and the bikini bottoms don't fit. I would like to exchange the bikini bottoms for a different size, I understand that it's passed the date of returns. I received this as a gift and I love your bikinis and I wouldn't want you to loose a loyal customer, so if possible I would really appreciate a refund to exchange the bottoms for a new size. Thank you so much have a great Easter!!!!
From: Kennedy
AGENT2026-04-07 04:33:07· email/helpdesk
Dear Kennedy,
Thank you for getting in touch - we love hearing from you and value your feedback.
Before we continue with your request, can you please share the below details:
1. Order Number (if not available, full name, email or shipping address used to complete the order)
2. Style Name / Sizes you are returning
3. If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for
Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns)
We will provide you with the return instructions once your request is confirmed.
Kindest,
Dy
AGENT2026-04-07 04:38:25· email/helpdeskINTERNAL
https://triangl.gorgias.com/app/ticket/215293992
Replies are sent through Open Doors, so they stay on the customer record.