vasia m. · vasiaa.milona@gmail.com · Gorgias #218881296
closed
Opened
29 Apr 2026, 06:20
Closed
29 Apr 2026, 08:06
Assignee
Unassigned
trianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-29 06:20:49· email/email
Dear Triangl Team,
I am writing to you regarding an order I placed last year. I absolutely
love the bikini, but unfortunately, the top in size Small doesn't fit me
quite right.
I am aware that this specific design is currently sold out on your website.
However, since your pieces are sold separately, I was wondering if there
happens to be a Medium top still available in your warehouse (perhaps as
backstock or from a return).
To be clear, if a Medium is found, I am more than happy to pay for it as a
separate purchase. I am not looking for a free replacement; I would just
like the opportunity to buy the top individually so I can finally wear the
set.
Just as a thought, if my current item had a defect, wouldn't there be a
spare unit in your inventory to cover a replacement? If such a unit exists
in a Medium, I would truly appreciate the chance to purchase it.
I understand it's a long shot, but I wanted to check just in case. Thank
you in advance for your help!
AGENT2026-04-29 08:06:13· email/helpdesk
Hello Vasia,
Thank you so much for reaching out and for your kind words—we’re so glad to hear you love your bikini!
We completely understand wanting to find the perfect fit. Unfortunately, this particular style has already been discontinued, and we no longer have any remaining stock available in our warehouse, including backstock or returns.
We truly appreciate your willingness to purchase the top separately, and we’re sorry we’re unable to accommodate your request. You may want to keep an eye on our website for new arrivals, as we regularly release new styles that you might love just as much.
If there’s anything else we can assist you with, please don’t hesitate to let us know.
Kindest,
Jenina xx
Replies are sent through Open Doors, so they stay on the customer record.