31,243 tickets1-100

Re: Order #2384366NA

Amelia Lee Ā· leeamelia967@gmail.com Ā· Gorgias #231946114

closed
Opened
23 Jul 2026, 03:16
Closed
6 Aug 2026, 23:05
Assignee
Denise - Returns Team
Order
2399152
returnsreturns_approvedreturns_clarificationreturns_snooze_48hrstrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-23 03:16:29Ā· email/email
    Good evening, I am writing to request a refund for the Vinca - Blue Blossom Check Triangle Bikini Set in order #2384366NA. Please let me know how to proceed.
  2. AGENT2026-07-26 22:55:53Ā· email/helpdesk
    Hi Amelia, Thank you for reaching out — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: VINCA - BLUE BLOSS CHECK Triangle Bikini Top: S | XS / Gathered / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8AC1D32966696 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Anna
  3. AGENT2026-07-26 22:55:59Ā· email/helpdeskINTERNAL
    2384366NA/8AC1D32966696
  4. CUSTOMER2026-07-27 17:34:46Ā· email/email
    Hi, I noticed that you just restocked the gathering bottoms in a size small. I was wondering if I could possibly change my return to an exchange, as the bottoms were initially out of stock when I submitted the return.
  5. AGENT2026-07-30 00:42:55Ā· email/helpdesk
    Dear Amelia, Yes, the BLUE BLOSS CHECK Bikini Bottom - S / Gathered / Cheeky is available again, but it is very low in stock and may no longer be available once your items arrive back to our warehouse. If you want to secure the stock and receive the bikini the fastest, we suggest the steps below. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-30 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2384366NA. Let us know if this works for you. We look forward to your confirmation! Kindest, Nikka
  6. AGENT2026-07-30 00:43:02Ā· email/helpdeskINTERNAL
    GATBLU2ABOTS 5
  7. AGENT2026-08-06 01:20:27Ā· email/helpdesk
    Dear Amelia, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the low in stock item you requested and wanted to please remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Joan
  8. CUSTOMER2026-08-06 01:30:09Ā· email/email
    Good evening, Thank you for checking in. I placed the order for the exchange and returned the original set. Please let me know if you all received it!
  9. AGENT2026-08-06 23:05:09Ā· email/helpdeskINTERNAL
    latest tic https://triangl.gorgias.com/app/ticket/234167538
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