31,919 tickets1-100

Broken bathing suit

Elin Price · elingem@icloud.com · Gorgias #229527090

closed
Opened
6 Jul 2026, 22:09
Closed
9 Jul 2026, 01:38
Assignee
Denise - Returns Team
returnsreturns_follow-upreturns_tier 2trianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-06 22:09:10· email/email
    Hi, My name is Elin price, but my orders could be under my mom (Brandie price). Yesterday my Mala- Banc Blue Balconette bikini set broke (the top), I just got this bikini and I haven't had it for long. My order number is #2324479NA. This isn't the first time my bikini's have broken from here. One of my first bikinis I've ever ordered broke a while ago, it was the Maia- Tine Sparkle but in blue, I don't think triangl even sales it anymore and the top also broke. I do not have the order number but I have a picture of what the broken part looks like for both. I have gone to places to try to get it fixed but no one can. I will provide pictures below of how they are broken. I hope to hear back and maybe work something out at least for the Mala one please, it's one of my favorites.
  2. AGENT2026-07-09 01:34:00· email/helpdeskINTERNAL
    REPLIED TO https://triangl.gorgias.com/app/views/4399395/229703685
Replies are sent through Open Doors, so they stay on the customer record.