hello, I ordered a bikini this past Sunday and still have not received my order and it looks like it has not moved at all from Hong Kong. I would like to know why this is.
AI_AGENT2026-07-03 00:49:10· chat/api
Hi, welcome to TRIANGL! Sorry this has been frustrating. All orders ship from Hong Kong, and tracking can sometimes look unchanged while the parcel is in transit or awaiting customs clearance. To check your specific order properly, please log in so we can review it.
Replies are sent through Open Doors, so they stay on the customer record.