Conversation with Customer #539851753

Hi, welcome to TRIANGL! Before sending your return, please submit it through our Returns Portal so you can receive a Return Authorization number: Once it is approved, we will email you the full return instructions, including the correct return address for your order. For security and processing reasons, we cannot share the return address in chat.

I’m sorry you’re still waiting. If you already have an RA number, the full return instructions, including the correct return address, will be in the return approval email. Please check your spam or junk folder as well. We cannot share the return address in chat.

Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. In the meantime, since you already requested the return, the return approval email is what includes the correct return address, so it’s worth checking your spam or junk folder. For security, we can’t share the return address in chat. Expected wait time for a response in chat is 1 min. If you leave your email address here, the team can reach you if needed.

Hi there! I’m Kelly, and I'll be helping you today. :)

We apologize for the delay in responding to your email as they are receiving high volume of inquiries. Let me submit a follow up request.

I submitted a follow up request to the Returns Team. Allow them to get back to you via email within 24 hours for the update. Kindly monitor your spam and junk folder too as some emails ends up there.

The delay in the Returns Team's response will not affect the return window and they will refer to the date you've initiated the return.

In the meantime, is there anything else that I can help you with?

Hi, for ff up. Thanks - dillontwomack@yahoo.com - Order number is 2387553NA - approval ff up

I’ve noticed you’re away for quite some time, I’m closing our chat session now. However, my colleagues and I are here should you have any further questions.xx

will assist in tic https://triangl.gorgias.com/app/ticket/233325093